User Experience Design (UX)

Research | Design | Innovation | Training | Consulting

Designing products that people love doesn’t happen by accident – it’s the result of a process that integrates research with iterative design. User Experience is “a person’s perceptions and responses that result from the use or anticipated use of a product, system or service”. It can be either good or bad – and given choices, customers prefer good experiences.

Covalent offers User Experience Design services allowing organizations to gain insights early in a project, design the a competitive interface, and communicate specifications for development.

Organizational training for Design and User Experience techniques.
Wireframing
Clickable prototypes can be used for remote usability testing.
Usability testing and site monitoring can help you to understand where customers click.
Innovation workshops can collect diverse ideas from your stakeholders.
Task Analysis helps to understand how customers really interact with your product or service.
Paper prototyping is a quick, efficient way to get customer feedback early in a project.

Some of our UX capabilities include:

  • User Research
    • Card Sorting
    • Surveys
    • Interviews
    • Ethnographic Research
    • Contextual Inquiry
  • Usability Testing
  • Rapid Iteration
  • Wire framing
  • Clickable Prototypes
  • Innovation Workshop Facilitation